CandleSpark is not affiliated with any of the organisations listed in this resource directory. They are provided only as a list of useful links.


ChildLine is a counselling service for children and young people. You can contact ChildLine in these ways: You can phone on 0800 1111, send us an email, have a 1-2-1 chat with us, send a message to Ask Sam and you can post messages to the ChildLine message boards. You can contact ChildLine about anything - no problem is too big or too small. If you are feeling scared or out of control or just want to talk to someone you can contact ChildLine.


Free confidential telephone and email helpline directly connecting young people to services that can offer help and support, whatever the problem. Volunteers are trained specifically in speaking to young people.


Harmless is a user-led organisation that provides a range of services about self-harm including support, information, training and consultancy to people who self-harm, their friends and families and professionals. Harmless was set up by people who understand self-harm, and at the heart of our service is a real sense of hope. We know that with the right support and help life can get better. We hope that you find this site a safe and helpful resource.


Every year, one in four of us will experience a mental health problem. But hundreds of thousands of people are still struggling to get the support they need. Still unable to access the services that could change their life. Still facing prejudice and misunderstanding. Mind believes no one should have to face a mental health problem alone. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem.

National Self Harm Network

Support for survivors and people who self-harm, as well as the people it indirectly affects, like family and friends. As well as supporting the individual, NSHN aims to raise awareness of self-harm, underlying causes, triggers and the many ways to offer support. We provide training to professional organisations, schools, universities and charities.


Nightlines provide emotional support to students in distress. Our phones are manned throughout the night during term time when other specialist university welfare services are closed. Now operating at over 90 universities and colleges, each individual Nightline is run by students for students at their university. Nightline is confidential and anonymous; students don't have to tell us anything about themselves, not even their name.

One of the biggest and best self-harm support communities on the internet. The website offers help on a variety of topics surrounding self-harm, including self injury, eating disorders, mental health issues, abuse and bullying, as well as drugs and alcohol and first aid.


Every six seconds, somebody contacts us. Ten times a minute, we can help someone turn their life around. That’s a privilege, and a huge responsibility.

Self-harm UK

We provide support and services both for young people impacted by self-harm, and for parents, professionals and others. We create a space where people impacted by self-harm can feel supported and we believe we're taking a big step forward with the services this site offers, enabling young people to find the help they need. Our expert panel is made up of professionals who have working knowledge of self-harm, and who kindly volunteer their time to oversee the website and participate in answering individual user questions.

Self Injury Support

Self injury Support (formerly Bristol Crisis Service for Women) is a national organisation that supports girls and women affected by self-injury or self-harm. Our women's self injury help line is open several days per week and we also publish a monthly e-bulletin focusing on good practice and innovation.

TheSite is the first place young people should check for advice, information and support on sex, relationships, drugs, drink, health and wellbeing.


National charity committed to improving the mental health of all children and young people. Their parents information service provides information and advice for any adult with concerns about a child or young person.